The remark about their religions belief is uncalled for!
Your statement "RRS stuff claims their move was due excessive CA regulations, taxes, and not being business friendly." is simply absurd.
And yet you have not mentioned any step to trouble shoot the problem nor about calling or email RRS.
Bryan and then Joe have run one of the best and most customer friendly business in the US, and have beat the odds by keeping manufacturing in the US. And they have supported the 4/3s and m4/3s owners where most other companies don't even consider products for us.
Such companies do not deserve such a disservice as your ill-founded remark.
Clint, read post #19. It is the SLO newspaper's interview with Joe Johnson about the reasons for his move to Utah as CA is unfriendly to business in general. The video above mentions a portion of the article's comments by Joe at around 40 seconds. If you had a business in CA you'd know the number of agencies involved who inspect, fine, require permits, pay more fees, taxes, etc. It's not a secret. I deal with it all the time with high-priced film permits and Acord paperwork alone. It's not a wonder Hollywood has gone to Victoria, Canada and Georgia. Permits can take months here and the state has so many state agencies who get into the permit part with their hands out.
As to his religion, I know several Mormons who would love to move to Utah out of CA. One has a garage in his family for over 50 years and is really fed up with inspections and regulations and may move there too. It's not a shot directed at their religion as I don't really care, but just a fact that many would like to be near their temple and home state.
And yes, I have had issue with their products in the recent past and have contacted them a month ago with a couple of emails from their new Utah headquarters. Turn around time is awful (weeks) for something minor so I fixed it myself. Plus, they've upgraded one part as I have two of them and can see the changes in the newer one. Fixing the old one would require me to buy another new one (i.e. Their clamp.). I believe they are also upgrading all their tripods to the Mark II series soon too which also has some rubber in the leg sections primarily for dirt. Don't know if they've made changes to the CF walls or anything else.
In my opinion the tripod is just prone to ringing and vibration given its weight. The fix is to add more mass to quench it, and they have nothing to fix that in their catalog. The joints flex as one animations designer pointed out today as well as the flex of the tubes when extended. The wall thickness is thin. Put some lead pipe in place of the CF tube and it likely would not ring or vibrate at all. I wish they produced just a two-section leg rather than three as the three-sections aren't that stable for me. I wouldn't buy a four-section leg ever. The wooden ones usually only have one extension or two sections which might be a reason for their stability too. One guy mention to pull the lower two legs out and shove a poplar dowel into the upper leg section and see if it stabilizes it better and reduces ringing and vibration. There is a protrusion on that upper leg clamp that keeps the legs from turning which poses a problem though.
RRS is planning to come out with a more stable tripod similar to most video tripods:
http://www.reallyrightstuff.com/TMC Designed to reduce torsion twist as with the current line as well as leg spreaders. Some fluid heads too were shown at NAB in their booth in Las Vegas. Prices will likely be along the lines of the Sachtel and Cartoni tripods (~$4K+).